Our requirements are simple – Volunteers must be:
- 18 years of age
- Willing to work two, half-day shifts per month
- Possessing a positive and customer focused attitude!
Here are our specific needs:
- Guest Experience Volunteer: We need upbeat, positive people who have customer service skills to meet and greet volunteers in person or by answering the telephone. These positions do not require any experience or knowledge of aviation or aircraft. In this capacity, you will greet guests, assist them with their mobility requirements by issuing carts, strollers, or wheelchairs, and answer visitors’ questions on the telephone.
- Gallery Volunteers: This is our major requirement. An interest or background in aviation, aircraft, or the military is helpful but NOT NECESSARY. Gallery volunteers meet and greet guests in the Museum galleries, answer questions, and provide directions to ensure each guest feels welcome. After a certain period and completion of training, Gallery volunteers may become tour guides / Docents if desired.
- Education Volunteers: We need volunteers with a passion for learning and working with students of all ages to assist with our educational programs. Education volunteers teach or assist with classes, conduct guided tours for school groups, and interact with school groups on a regular basis.
After filling out an online application, you receive an email asking you to schedule an interview. We usually do interviews Wednesday afternoons and once monthly on the Third Saturday. During the interview, you will be asked about your background, availability, interests, and motivation for volunteering. Applicants accepted for volunteering will then be scheduled for a background check and fingerprinting.
The final step is to attend a volunteer orientation. If your availability is limited to weekends only, we can accommodate your schedule, but onboarding might take longer.
Thank you for considering volunteering with the National Museum of the USAF. All our current volunteer needs are met, so we are not accepting applications at this time. Please check back in the future, sometime after April 2026 for the application window to open again. Thank you again and we hope to see you soon as a new volunteer!
If you have specific questions, please contact us at nationalmuseum.volunteer@us.af.mil